top of page

SERVICES

Group Consultants provides a variety of services to its clients.  The goal is to deliver the organization's message so the organization is able to continue to help as many people through its efforts. GCI has developed business relationships in order to achieve the goals set forth for the organizations we fundraise for.  The many additional advantages of working with GCI include:

Telefunding

Telefunding for our clients is the major component of the business.   We provide services on a variety of scales to help the organizations achieve their funding goals. Because each client has individual needs, we tailor-make a specific game plan to provide the revenue necessary for their outreach programs that benefit so many people.

Compliance

GCI closely monitors and scrutinizes all programs in order to follow State-regulated telemarketing requirements.   We have a team of trained professionals to ensure that compliance is met in an effort to protect not only GCI, but also the organizations we represent.   We have partnered with attorneys who specialize in Compliance for telemarketing and fundraising. This dedicated team keeps us updated of any changes in laws and other requirements.   Employees receive specialized training and our quality assurance team makes sure agents are properly stating all required disclosures.   

Printed Materials

In conjunction with Client Branding, we develop written client appeals and materials. We will assist in monitoring the success of different approaches and provide support as your program campaigns evolve.

Training

Training and employee development are a central and ongoing aspect of GCI.   Training employees to excel in the telefunding and customer service areas will allow the increased donor retention and employee development.  GCI consistently screens employee performance and provides training on an ongoing basis to ensure representatives are achieving their maximum potential. Our detailed and intense program includes a complete review of GCI's "Do Not Call" policy as well as proprietary techniques which increase the agents’ “product knowledge” for each specific client.  Prior to the employee taking calls, they undergo an extensive situational training and are then tested to ensure that they meet the required guidelines to provide exceptional service.  Although our initial training is thorough, the education of our agents is a continuous process throughout their employment. 

Client Branding 

Group Consultants provides our clients with the creative development for print materials utilizing companies GCI has paired with over the years.  We use these same vendors as we believe in quality over quantity.  We perform in-depth research into our clients’ programs and mission which allows us to develop marketing material that effectively portrays specific visions and unique branding for each charity. The development of inspirational client branding engages potential and active donors to financially join with the client.

Donor Retention

Group Consultants is an exceptional teammate for the organizations it partners with.  We specialize in creating a strong donor base to support the organizations' various programs. The ability to find and retain donors to support the organizations' given cause is a crucial aspect our business plan, ensuring the support of donors beyond a single contribution. GCI truly distinguishes itself within the professional fundraising community. We spend the time needed with our clients to create appeals designed to inspire a lasting relationship between donors and the charities we represent. The efforts we strive for in our telephone and written pledge requests are not simply asking for monetary support, but more importantly, we strive to create appeals for ongoing help while also delivering the appropriate message to the public.  In doing so, we accomplish our goal to create long-term bonds with donors.  Some donors call us rather than us calling them to donate on behalf of the clients whose goals align with their own. 

Fulfillment

Once a prospective donor has indicated their interest in a given cause, the organization's printed pledge material is mailed which is a critical part in securing a contribution.  We have united with a reliable vendor who specializes in not only making sure fulfillment of these materials are completed on a daily basis, but more importantly are finished correctly according to the organizations’ requirements.

bottom of page